Privacy Policy

Effective Date: March 19, 2025

Last Updated: March 19, 2025

Welcome to Change Clinic (“we,” “our,” or “us”). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://change-clinic.com (the “Website”). By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you use our Website, we may collect personally identifiable information, including but not limited to:

  • Full name
  • Contact details (email address, phone number, mailing address)
  • Date of birth
  • Medical history and health-related information (if provided through forms)
  • Payment and billing information

1.2 Non-Personal Information

We may also collect non-personal data such as:

  • Browser type and version
  • IP address
  • Device information
  • Website usage data

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide medical consultations and related services
  • To schedule appointments and manage patient records
  • To process payments and insurance claims
  • To improve our Website and services
  • To comply with legal and regulatory requirements
  • To communicate with you regarding updates and health-related content (only with your consent)

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following circumstances:

  • With Healthcare Providers: To facilitate treatment and healthcare coordination.
  • With Service Providers: To manage technical and operational aspects, such as payment processing and IT support.
  • Legal Compliance: If required by law, court order, or government request.
  • Business Transfers: In case of a merger, acquisition, or restructuring.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data storage
  • Secure servers and firewalls
  • Restricted access to personal information
  • Regular security audits and updates

However, no online data transmission can be guaranteed as 100% secure. By using our services, you acknowledge that you do so at your own risk.

5. Data Retention

We retain personal data until a user requests its deletion unless legal requirements dictate otherwise.

6. Cookies and Tracking Technologies

Currently, we do not use cookies. However, we may introduce cookies and tracking technologies in the future to enhance user experience and site functionality.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

Thank you for trusting Change Clinic with your personal information. Your privacy and security are our top priorities.